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Federal Agency Help

Department of Education

If you would like my help with an education issue, begin by printing and filling out a privacy authorization form and then fax or mail it to one of my offices listed below. 

Amarillo Office
620 South Taylor Street, Suite 200 
Amarillo, 79101-3541
T (806) 371-8844 F (806) 371-7044
Office Hours: 8:30 to 5:30 (CST)


 Wichita Falls Office
2525 Kell Blvd, Suite 406 
Wichita Falls, Texas 76308 
  T (940) 692-1700 F (940) 692-0539
Office Hours: 8:30 to 5:30 (CST)

Department of Education Frequently Asked Questions

Q: How do I help my child prepare academically and/or financially for college?
A: You can help your child make informed decisions about his or her college education.  It is never too early to begin planning and saving for your child's college education.  The Department of Education provides useful information and checklists to help parents in the planning process. 
Q: Where can I find financial planning tools to help prepare my child for college?
There are many federal, state, and private educational savings programs. Educational IRA's, prepaid tuition plans, savings bonds and trust plans are just a few of the many ways to prepare for your child's educational expenses.

Q: How do I apply for financial aid?
A: In order for any student to receive federal financial aid, a Free Application for Federal Student Aid (FAFSA) must be completed. 
You can start the financial aid process by clicking here to visit the FASFA website.

You can also view this quick video from the Department of Education about the FASFA process.

Q: What happens if I default on my federal student loan?
A:  It is extremely important not to default on any loan, and defaulting on a federal student loan will impact your credit history. Eventually, your wages may be garnished as a result of defaulting on a student loan. However, if you feel you may have to default, or if you are already in default, you should contact your lending company for counseling. 
Before accepting any college loans, it is important to consider your financial ability to repay those loans after you graduate.

This video briefly explains what you can expect when you are repaying your student loans.

Q: What is loan consolidation and am I eligible for one?
A: Consolidation loans allow you to combine different types of federal student loans to simplify repayment. Even if you have just one loan, you can also choose to consolidate it. Both the Federal Family Education Loans (FFEL) and Direct Loan Programs offer consolidation loans. 
You can find more information about loan consolidation by clicking here.


This infographic helps explain the financial aid process